06 · Care plans

Website maintenance that keeps the site healthy.

Monthly cover for updates, backups, security and minor edits. Three tiers from £149/mo to £449/mo. Cancel with 30 days notice · no long-term contracts, no surprise invoices.

Start a care plan FROM £149/mo FROM LKR 13,000/mo FROM $190/mo

Packages

Pick the one
that fits.

All packages are fixed-scope, fixed-price. Pricing shown big in your local currency · the other two are listed underneath so you can always do the maths. Market-priced per region, not FX-converted.

Basic

£149/mo LKR 13,000/mo $190/mo

also £149/mo LKR 13,000/mo $190/mo

The non-negotiables. Plugin and dependency updates, daily backups, uptime monitoring, security scans, SSL renewal. For set-and-forget sites where you or your team handle content edits in the CMS.

What's included

Plugin / dependency updates
Daily off-site backups
Uptime monitoring (24/7)
Security scans
SSL certificate renewal
Monthly email summary

Start with Basic

Most chosen

Standard

£249/mo LKR 22,000/mo $320/mo

also £249/mo LKR 22,000/mo $320/mo

Everything in Basic plus one hour per month of content edits and a monthly performance report. The tier most clients land on · enough edit time for routine changes without paying a premium for SLA.

What's included

Everything in Basic
1 hour content edits per month
Monthly performance report
Priority email support
Accessibility spot-checks
Broken-link monitoring

Start with Standard

Priority

£449/mo LKR 39,000/mo $575/mo

also £449/mo LKR 39,000/mo $575/mo

Everything in Standard plus three hours of edits, one new page per quarter, and same-day response SLA on issues. For businesses where site downtime is revenue loss.

What's included

Everything in Standard
3 hours content edits per month
One new page per quarter
Same-day response SLA
Quarterly performance deep-dive
Proactive dependency upgrades

Start with Priority

FAQ

The questions
we hear most.

Can't find your answer? Ask us directly on the discovery call, no form-filling required first.

What's the difference between a Care Plan and an SEO Retainer?

A Care Plan is technical upkeep · updates, backups, security, uptime, small edits. An SEO Retainer is growth work · new blog posts, keyword tracking, link building, technical SEO fixes. Most clients pair a Care Plan (£149+) with an SEO Retainer (£599+) · roughly £748/month for properly-looked-after + growing.

Do Care Plans cover sites not built by CenoDigital?

We can take over maintenance for existing WordPress sites after a one-off audit (£250 / $320 / LKR 22,000). We need to review the codebase before committing · some legacy sites have technical debt that can't be covered at the standard price. For Astro, Next.js, Shopify or custom-stack sites, we review on the free call.

What happens if I don't use my included edit hours in a month?

They don't roll over. Use them or lose them. This keeps the relationship clean · no accumulated debt on either side, no end-of-quarter scramble to "use up" time. If you consistently need more than the tier includes, we'll suggest the next plan up rather than over-billing for hours.

What counts as a content edit vs a new feature?

Edits · changing copy, swapping images, updating prices, adding a team member, changing opening hours, publishing a blog post your team drafted. Features · adding a new page, new functionality, a booking system, a redesigned section, integrations with new third-party services. Features are quoted separately.

How does the same-day SLA on Priority work?

Message us before 3pm UK on a weekday and someone's looking at your issue the same day. Outside hours we acknowledge within 2 business hours of the next working day start. "Looking at" doesn't always mean "fixed in an hour" · major issues still take what they take · but you never wait a week for an acknowledgement.

Can I cancel or pause?

30 days written notice, any time. No long-term contracts, no cancellation fees. If you pause for a month (e.g. maternity leave, seasonal closure), we stop billing and pick back up on your return · but security-only coverage stays on during the pause at £49/mo to prevent an unpatched CVE.

What's not covered by a Care Plan?

Major redesigns, new functionality beyond the edit allowance, SEO growth work, paid-ad management, social-media content, major migration work, emergency recovery from major security incidents. For any of these, we quote separately · either as a one-off project or a different retainer type.

Do I need a Care Plan if my site is on Astro or a static host?

Less urgently than if you're on WordPress · static sites have a much smaller attack surface and no plugin-update tax. But you still benefit from uptime monitoring, daily backups, periodic dependency updates, and someone who responds when something breaks. Basic is usually the right tier for an Astro site.

Why a Care Plan beats the alternatives

The hourly-freelancer alternative stops working around month four. Monthly retainers read more expensive upfront · they're usually cheaper by year-end because context stays with the team, small improvements compound, and uptime monitoring catches issues before they become incidents.

vs DIY. Zero monthly cost · real cost is 1–2 hours per week. Works if you're disciplined. Blows up when you forget the site for 3 months and a plugin update breaks the checkout.

vs Freelancer hourly. £100/mo looks cheap. By month 4, actual usage is 4–6 hours (£200–£400/mo effective) without the uptime monitoring, SLA, or context retention. Care Plans are the steadier line.

vs Do-nothing. The most common path and the most expensive long-term. Unpatched CVEs, broken forms, ranking slide, eventual emergency-rebuild. Care Plans prevent the emergency, not just the symptom.

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